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Services

Evaluation services that answer the questions buyers and users ask

Each service produces concrete deliverables. Use them individually, or combine them into one engagement.

SERVICE A

AI performance evaluation

Does our system perform reliably for its intended users and tasks?

We build an evaluation around the real tasks and users your system serves, measure how it performs, and find where and why it fails.

Deliverables

  • Evaluation protocol
  • Benchmark results
  • Failure analysis
  • Improvement priorities
Accuracy by task category ILLUSTRATIVE 100755025 RoutineComplexRareUrgentAmbiguous Failure cluster
SERVICE B

Human factors and product testing

Can people understand and use it effectively?

We observe real users working with your product in realistic conditions, find where they struggle or over-rely on it, and test design changes that fix it.

Deliverables

  • User studies
  • Workflow analysis
  • Usability findings
  • Tested design recommendations
FINDING 1 Button missed by 6 of 12 users FINDING 2 Over-trust when AI is uncertain
SERVICE C

Validation studies and evidence development

What evidence do we need to support our product claims and deployment decisions?

We design and run studies that produce evidence your buyers, partners and reviewers will accept, from pilot to final report.

Deliverables

  • Study design
  • Pilot execution
  • Analysis
  • Technical reports and publication support
Validation study ILLUSTRATIVE ProtocolEndpoints set Pilot40 participants AnalysisPre-specified ReportDecision-ready CLAIM TESTED "Users reach correct decisions faster with the tool."

Engagement models

Choose the scope that fits your decision

Focused assessment

A targeted review of one product, feature or claim. Ideal before a sales push, pilot or funding round.

Ongoing evaluation partner

Continued testing as your product changes, with each release checked against the same standards.

Not sure which service you need?

Describe your product and the decision you face. We will recommend a scope.

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